Is there a Free Trial feature?
Yes! Sign up at
clinicalpulse.org/FreeTrial to start a seven-day all-access free trial of the full learning experience. Once you purchase the product, you can redeem any contact hours accrued during your trial.
How do I find the app?
You can download the ClinicalPulse app through the
Apple App Store or on
Google Play. Once you’ve downloaded the app to your phone or tablet, simply log in.
Where do I access my content?
Access all your content in the library by tapping the options at the top of the app. You can choose from All, Last Played, or tap Downloaded or Archive to download and save episodes.
Can I listen or watch offline and in airplane mode?
Yes, you can take your content with you! While you are still connected to the internet or network connection, press the download icon to load an episode to your device. Once fully downloaded, you can listen to episodes offline.
Will my time spent listening and watching episodes in the app be tracked when I am in airplane mode or offline?
Yes, your progress is tracked even when your device is offline or in airplane mode. When you get back online or in-network, you’ll see your time reflected in the upper right-hand corner of the Tracker.
What happens to downloaded episodes?
Downloaded episodes are saved in your phone’s storage. You can remove them by tapping the three dots to the right of the episode details and then tapping “Remove Download.” After removing the file, the episode is no longer in your phone’s storage but stays in your library so you can download it again whenever you like.
Where do I view the contact hours and Rx hours available with each episode?
While in the library, you can view each episode’s media type, length, completion status, and available Contact and Rx hours.
How do I earn contact hours and Rx hours?
You accrue contact hours based on the time spent listening and watching episodes in the app. Once you accrue at least 0.25 contact hours, you’ll see the “Redeem Contact Hours” button in the Tracker. Complete a brief evaluation to view your certificate with redeemed contact hours. Be sure to redeem your contact hours before your subscription year ends.
Can I switch between media types?
When playing video episodes, you can simply toggle between media types by tapping Audio or Video at the top of your screen.
Do episodes have a summary?
For each episode, we include the speaker’s credentials, a full written presentation summary, and links to related readings and source materials so you can continue to explore the topic at your convenience.
Can I play episodes via Bluetooth?
Yes, audio or video will play via Bluetooth on your connected device.
Can I customize the Tracker?
Yes, you can customize the Tracker through your profile to show exactly how many contact hours you need for your certifications. Just enter ‘ANCC’ or ‘AANP,’ and the number of hours required for the accrediting board will auto-populate. View your progress, including both contact hours earned in the app and outside of it.
Can I access the Tracker after my subscription expires?
Yes, you will have full access to your tracker to continue tracking contact hours in one location, regardless of where you accrue your CE. Once your subscription expires, you can no longer access the episodes until you renew your subscription.
